Excellence in Child Care Customer Service

Regular price $27.00
2 clock hours/.2 ceus

Be sure to review our FAQ for more information on how Child Care Lounge classes work.

Check the status of this Child Care Lounge class in your state:

Be sure to click on your state to see what specific classes are approved, as some states approve classes individually.

View our State Approval.

Pay by Check or Money Order

To pay by check print out the form below and follow the instructions on the form

Click Here to download order form

Group Order Form

Have a group taking a class? Fill out one order form for your group.

Click here to download order form

Customer service is not a one-time event but on an ongoing process. There are three main phases of customer service. This course will look at each phase independently, as well as how to meet customer needs while maintaining customer loyalty and satisfaction.

Class Learning Objectives
As a result of this training, participants will be able to:

  • State appropriate ways to respond to potential customers
  • Identify components of a survey to improve customer satisfaction
  • Identify customer expectations
  • Describe how to respond to an unhappy customer

2 clock hours/.2 ceus

To Enroll in the Excellence in Child Care Customer Service Online Course

To enroll in the online training class, Excellence in Child Care Customer Service, use the form above. You can pay online with a credit/debit card or PayPal, or print out the form to pay by check or money order.

After You Enroll

As soon as payment is processed,an email will be sent to the buyer including the purchase receipt, and information to access the class. Please read the entire email for directions and enrollment code Be sure to check spam or junk folders if the purchaser doesn't see the email. If you are purchasing for another person, be sure to forward the class information email to them, as they will NOT receive an instant email.

If you have purchased via mail or fax, you will receive class information by email, once payment is received and processed.

Ask About Our Group Discounts:

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